Payment Policy for Dilasopic Exquisite Foods

Effective Date: January 6, 2025

At Dilasopic Exquisite Foods, we aim to make your shopping experience seamless and secure. This Payment Policy outlines the payment methods we accept, the process for payment, and other important terms related to payments for purchases made on our website, dilasopic.com. By making a purchase, you agree to abide by the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed through our website:

  • Credit and Debit Cards:
    We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    Customers can choose to pay through PayPal, a secure and trusted online payment platform that allows you to link your credit/debit card or bank account.

  • Other Payment Methods:
    We may offer additional payment options from time to time, such as Apple Pay or Google Pay. If these options are available, they will be clearly indicated at checkout.

2. Payment Process

  • Order Confirmation:
    When you place an order, your payment information will be processed immediately. You will receive an order confirmation email that includes the details of your purchase. This confirmation indicates that we have received your order; however, it does not guarantee that the items are in stock or that your payment has been fully processed.

  • Payment Authorization:
    After your payment is processed, we will authorize the transaction and verify that your payment method is valid. If there is an issue with payment authorization (e.g., insufficient funds, expired card, or declined payment), we will notify you and request an alternative payment method.

  • Charges on Your Account:
    Your payment will be charged to your selected payment method once the order is confirmed and processed. You will only be charged for the amount stated in your order confirmation, including applicable taxes, shipping charges, and discounts (if any).

3. Payment Security

At Dilasopic Exquisite Foods, we take the security of your payment information seriously. We use secure encryption technology (SSL) to protect your payment details during transmission. We do not store your credit card information on our servers. All payment data is processed through trusted and secure payment gateways, such as PayPal and payment processor services that comply with Payment Card Industry Data Security Standards (PCI-DSS).

4. Pricing and Taxes

  • Product Prices:
    All prices listed on our website are in US Dollars (USD) and are subject to change without notice. The price displayed on the product page at the time of checkout is the price you will be charged for that item.

  • Sales Tax:
    Sales tax will be applied to your order based on the shipping address and applicable state or local tax rates. The applicable tax amount will be shown during the checkout process before you confirm the payment.

  • Shipping Fees:
    Shipping charges are calculated based on the weight, dimensions, and delivery location of your order. These charges will also be displayed before you complete your payment.

5. Payment Declines or Errors

In the event that a payment is declined, we will notify you by email or through the website. If your payment method is declined or there is an error processing your payment, we may ask you to update your payment details or choose a different payment method. Your order will not be processed until payment is successfully completed.

6. Order Cancellation Due to Payment Issues

If we are unable to process your payment due to insufficient funds, expired payment methods, or other payment-related issues, your order may be canceled. You will be notified of this cancellation, and you will need to provide an updated payment method to proceed with your order.

7. Refunds and Adjustments

  • Refund Process:
    In case of a refund, the amount will be returned to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for detailed information on how refunds are processed.

  • Payment Adjustments:
    In rare cases, we may need to adjust the amount charged to your account due to changes in the order (e.g., adjustments to shipping fees or taxes). You will be notified of any such changes before payment is finalized.

8. Disputes or Fraudulent Transactions

If you notice any discrepancies in your payment or suspect fraudulent activity related to your account, please contact us immediately at info@dilasopic.com. We will investigate and resolve any issues as quickly as possible.

9. Contact Us

If you have any questions or concerns regarding our Payment Policy, please contact us through the following channels:

Thank you for shopping at Dilasopic Exquisite Foods. We are committed to providing you with a secure, seamless, and satisfying shopping experience.