Privacy Policy for Dilasopic Exquisite Foods

Effective Date: January 6, 2025

At Dilasopic Exquisite Foods, your privacy is our priority. We deeply value the trust you place in us when exploring our website and shopping for premium gourmet products. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect your personal data when you use our website, dilasopic.com. By accessing our services, you acknowledge and agree to the terms outlined in this policy.

1. Information We Collect

We collect two categories of information when you interact with our website: Personal Information and Non-Personal Information.

Personal Information

This includes details that can directly identify or contact you, such as:

  • Full name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment information (credit card or PayPal details)

Personal information is collected when you place orders, sign up for newsletters, or reach out to us for inquiries or support.

Non-Personal Information

This refers to data that does not directly identify you and includes:

  • Browser type and device details
  • IP address
  • Pages visited and time spent on the site
  • Search terms and general interactions with our website

This information is used to improve website functionality and overall performance.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To fulfill purchases, process payments, and arrange deliveries.
  • Customer Support: To handle inquiries, resolve issues, and enhance your experience.
  • Marketing Communications: To send updates, promotional content, and product recommendations (with your consent). You can unsubscribe from these communications anytime.
  • Service Improvement: To analyze user interactions, optimize site performance, and enhance product offerings.
  • Legal Compliance: To meet regulatory obligations, enforce policies, and address disputes if necessary.

3. How We Protect Your Information

We are committed to ensuring the security of your personal data through industry-standard measures, including:

  • Encryption: SSL (Secure Socket Layer) technology to safeguard sensitive data during transactions.
  • Secure Payment Processing: Payment details are managed by trusted third-party gateways such as PayPal, ensuring secure transactions.
  • Data Retention Policies: Personal data is stored only as long as necessary for its intended purpose or to meet legal obligations.

While we employ advanced security measures, no system is entirely immune to potential breaches. We strive to protect your data but cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, your data may be shared under specific circumstances:

  • Service Providers: Trusted third parties assist with order fulfillment, payment processing, and customer service. These partners are bound to protect your data and use it solely for the agreed purpose.
  • Legal Obligations: Your data may be disclosed if required by law or to protect the rights, safety, and property of Dilasopic Exquisite Foods or others.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience on our site. Cookies help us remember preferences, optimize performance, and analyze user activity. You can manage cookie preferences via your browser settings; however, disabling cookies may limit certain functionalities of the site.

Types of Cookies We Use:

  • Essential Cookies: Ensure the basic operation of the website (e.g., shopping cart functionality).
  • Performance Cookies: Monitor how visitors interact with the site to enhance user experience.
  • Advertising Cookies: Track the effectiveness of marketing campaigns and display relevant ads.

6. Your Rights and Choices

You have several rights regarding your personal information, including:

  • Access: Request access to the personal data we hold about you.
  • Correction: Update or correct inaccuracies in your personal information.
  • Deletion: Request the removal of your personal data, except where required for legal or operational purposes.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly.
  • Cookie Management: Customize your cookie preferences via your browser or our site.

7. Third-Party Websites

Our website may include links to third-party websites for your convenience. Please note that these external sites are not governed by our Privacy Policy. We recommend reviewing their policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that data has been collected from a child under 13, we will promptly delete it.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be reflected on this page with a revised “Effective Date.” We encourage you to review the policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding your personal data, please contact us:

Thank you for trusting Dilasopic Exquisite Foods. We are committed to safeguarding your privacy and ensuring a secure shopping experience.