Terms and Conditions for Dilasopic Exquisite Foods

Effective Date: January 6, 2025

Welcome to Dilasopic Exquisite Foods! These Terms and Conditions govern the use of our website (https://dilasopic.com) and all associated services provided by Dilasopic Exquisite Foods . By accessing or using our website and services, you agree to be bound by these terms. Please read them carefully before making a purchase or using any of our services.

If you do not agree to these terms, please refrain from using our website or services.

1. General Information

  • Company Name: Dilasopic Exquisite Foods
  • Address: 23802 Walnut Hollow Ct, Jerseyville, Illinois (IL), United States
  • Email: info@dilasopic.com
  • Phone: (618) 498-9350

These Terms and Conditions apply to all sales, use, and access of the website. We may update these terms at any time by posting a revised version on this page. It is your responsibility to review these Terms periodically to stay informed about any changes.

2. Use of the Website

By using our website, you agree to:

  • Comply with All Applicable Laws: You must comply with all local, state, and national laws that apply to your use of our website and the services we offer.
  • Accurate Information: You agree to provide accurate and complete information when placing orders or creating an account on our website. This includes providing correct billing and shipping addresses, payment information, and other relevant details.
  • Personal Use Only: Our website and services are intended for personal, non-commercial use. You may not use our website for illegal purposes or activities, including the distribution of harmful or malicious content.
  • Prohibited Uses: You agree not to misuse the website, engage in fraud, or post content that is illegal, offensive, or harmful. We reserve the right to restrict or suspend your access to our website if we believe you are in violation of these Terms.

3. Product Information and Availability

  • Product Descriptions: We make every effort to ensure that the descriptions, images, and details provided for our products are accurate. However, we cannot guarantee that all product details or colors will be displayed exactly as they appear on your screen due to variations in display settings.
  • Availability: All products are subject to availability. We reserve the right to discontinue any products at any time without notice. If a product you ordered is out of stock or unavailable, we will contact you to offer a suitable alternative or provide a full refund.

4. Orders and Payments

  • Order Placement: To place an order, you must follow the checkout process on our website. When you place an order, you are offering to purchase products under these Terms and Conditions. We may accept or reject your order at our discretion.
  • Pricing: All prices are listed in US Dollars and are exclusive of applicable taxes, shipping charges, and duties. Prices may change without notice, but once an order is confirmed, the price at the time of confirmation will apply.
  • Payment Methods: We accept payments via credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment systems. Payment must be completed before an order is processed.
  • Order Confirmation: After placing an order, you will receive a confirmation email. This confirms that we have received your order, but it does not signify our acceptance of it. Once your order has been processed, a separate shipping confirmation will be sent.

5. Shipping and Delivery

  • Shipping Locations: We currently ship to locations within the United States only. We do not offer international shipping at this time.
  • Shipping Costs: Shipping charges will be calculated based on the weight, dimensions, and destination of your order. You will be informed of the total shipping cost before completing the checkout process.
  • Delivery Time: We make every effort to ship your order promptly, but delivery times may vary based on location, shipping method, and other factors. Estimated delivery times will be provided during checkout. We are not responsible for delays caused by the shipping carrier.
  • Shipping Risk: Once an order is shipped, the risk of loss or damage is transferred to the customer. We recommend that you track your shipment to ensure timely delivery.

6. Returns, Refunds, and Exchanges

Please refer to our Refund and Returns Policy for specific information on how we handle returns, refunds, and exchanges.

In general:

  • Returns: Returns are accepted for damaged, defective, or incorrect items. Returns must be initiated within 30 days of receipt.
  • Refunds: Refunds will be processed within 7-10 business days after receiving and inspecting returned items. The refund will be credited to the original payment method.
  • Exchanges: If you receive a damaged or defective product, we will offer an exchange for the same or a similar product based on availability.

7. Account and Security

  • Account Creation: You may create an account on our website to track orders, save payment information, and receive exclusive offers. You agree to provide accurate, current, and complete information when setting up an account.
  • Password Protection: You are responsible for maintaining the confidentiality of your account information and password. If you believe that your account has been compromised, contact us immediately.
  • Account Suspension: We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in any unauthorized activity.

8. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and sharing of your personal data as outlined in our Privacy Policy.

9. Intellectual Property

  • Content Ownership: All content on the website, including but not limited to logos, images, text, graphics, and product designs, is the property of Dilasopic Exquisite Foods or its licensors and is protected by intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the website solely for personal, non-commercial purposes. Any unauthorized use of our intellectual property is prohibited.

10. Limitation of Liability

  • Disclaimer: Our website and products are provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free or uninterrupted.
  • Limitation of Liability: To the fullest extent permitted by law, Dilasopic Exquisite Foods will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or business interruptions, arising from the use of our website or products.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the state of Illinois, United States, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising from the use of our website or services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to the Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these terms periodically.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Thank you for choosing Dilasopic Exquisite Foods. We are committed to providing you with premium gourmet products and an exceptional customer experience.